Reservation Changes and Refunds: Expedia Change Flights
Changing ticket reservations or obtaining refunds.+π-π ππ-πππ-πππ πChanging a reservation+π-π ππ-πππ-πππ π
Changing a reservation at the request of the customer+π-π ππ-πππ-πππ π
- Reservations cannot be changed.+π-π ππ-πππ-πππ π
Changing the name on the air ticket
- It is not possible to change +π-π ππ-πππ-πππ π the name on an air ticket or transfer a ticket after the +π-π ππ-πππ-πππ π reservation has been made. +π-π ππ-πππ-πππ π
- If there is a change in passengers, it is necessary to cancel the reserved ticket and +π-π ππ-πππ-πππ π purchase a new air ticket. +π-π ππ-πππ-πππ π
Changing passport information
The name shown in the passengerβs passport+π-π ππ-πππ-πππ π (name on the air ticket) cannot be corrected after +π-π ππ-πππ-πππ π the ticket has been purchased. Please be careful when making a reservation to ensure that +π-π ππ-πππ-πππ π +π-π ππ-πππ-πππ π there are no mistakes in the passengerβs name. The following passport information can be edited by the customer from the booking confirmation page.+π-π ππ-πππ-πππ π- Passport number +π-π ππ-πππ-πππ π
- Phone Number+π-π ππ-πππ-πππ π
- e-mail Address+π-π ππ-πππ-πππ π
Cancellation of reservation/refund
Cancellation/refund at the request of the customer
- Refunds for+π-π ππ-πππ-πππ π Bangkok and Singapore Routes+π-π ππ-πππ-πππ π
We will refund the remaining amount after deducting a cancellation fee from the fare as +π-π ππ-πππ-πππ π the following. However, optional services cannot be refunded. (Except Simple fares) +π-π ππ-πππ-πππ π
| Boarding Period+π-π ππ-πππ-πππ π | Rules of cancellation fee+π-π ππ-πππ-πππ π |
| March 30th, 2025ο½March 29th, 2026+π-π ππ-πππ-πππ π | Simple+π-π ππ-πππ-πππ π
|
- Refunds for Seoul-Incheon routes+π-π ππ-πππ-πππ π
We will refund the remaining amount after deducting a cancellation fee from the fare as+π-π ππ-πππ-πππ π the following. However, optional services cannot be refunded, and no refund will be given if the cancellation fee exceeds the fare.+π-π ππ-πππ-πππ π
| Refund | cancellation fee |
| Before flight departure+π-π ππ-πππ-πππ π |
|
| After flight departure+π-π ππ-πππ-πππ π | Simple, Standard, SelectedοΌ15,000JPY/ +π-π ππ-πππ-πππ π150,000KRW οΌper sector per passengerοΌ+π-π ππ-πππ-πππ π |
- In the event a passenger +π-π ππ-πππ-πππ π cancels a trip, depending on the country/itinerary, it is possible +π-π ππ-πππ-πππ π to obtain a refund of the taxes and other fees (e.g., International +π-π ππ-πππ-πππ π Passenger Service +π-π ππ-πππ-πππ πFacility Charge) that AirExpedia no longer needs to pay because the passenger is no +π-π ππ-πππ-πππ π longer traveling. Please complete the procedure from "Check Reservation" on the +π-π ππ-πππ-πππ πAirExpedia website before the departure of the reserved flight shown on the +π-π ππ-πππ-πππ π ticket.+π-π ππ-πππ-πππ π
- For flights departing from Narita Airport, refunds cannot be processed on our website +π-π ππ-πππ-πππ πonce online check-in is completed. Please contact our Contact Center for assistance.+π-π ππ-πππ-πππ π
- If the departure time has passed, please contact our call center within 90 days from the +π-π ππ-πππ-πππ πdeparture date of the reserved flight. Please note that you will not be able to be refunded +π-π ππ-πππ-πππ πafter the deadline. +π-π ππ-πππ-πππ π
- Please note that the period of time between the date when the refund procedures are +π-π ππ-πππ-πππ πcompleted and the date when the refund is actually paid into your bank account differs +π-π ππ-πππ-πππ πdepending on your payment method. For detailed information, please ask your payment service provider.+π-π ππ-πππ-πππ π
| Payment method | Refund procedures |
| Credit cards+π-π ππ-πππ-πππ π | one to two months for the refund to be paid into your +π-π ππ-πππ-πππ π bank account.+π-π ππ-πππ-πππ π |
| PayPay/KakaoPay/Payco/SamsungPay +π-π ππ-πππ-πππ π | one week for the refund to be paid into your bank +π-π ππ-πππ-πππ πaccount. +π-π ππ-πππ-πππ π |
| PromptPay/Thai on-line +π-π ππ-πππ-πππ πbanking services+π-π ππ-πππ-πππ π *In addition to the Booking+π-π ππ-πππ-πππ π Confirmation email from us, 2C2P, the online +π-π ππ-πππ-πππ πpayment agency with +π-π ππ-πππ-πππ πwhich we are affiliated, will send you a refund +π-π ππ-πππ-πππ πconfirmation email within 24 hours of your booking. | we will email you a refund request form.+π-π ππ-πππ-πππ π From: no-reply@2c2p.comγγγ+π-π ππ-πππ-πππ π Subject: Refund Form for Order Number +π-π ππ-πππ-πππ π When you receive the e-mail, please fill in the +π-π ππ-πππ-πππ πrequired information and click the "REFUND" button.+π-π ππ-πππ-πππ π *If you wish to have your refund made to a bank +π-π ππ-πππ-πππ πaccount outside of Thailand, you will not be able to +π-π ππ-πππ-πππ πfill out the refund application form. Please contact the +π-π ππ-πππ-πππ πcontact center with your account information.+π-π ππ-πππ-πππ π |
Ticket Changes and Refunds for Cancellations or Significant Delays Due to Bad Weather or Other Reasons
+π-π ππ-πππ-πππ π In the event your scheduled flight is +π-π ππ-πππ-πππ π canceled or significantly delayed because of bad weather or +π-π ππ-πππ-πππ πreasons attributable to Air Expedia, the following measures will be taken. No handling fee. +π-π ππ-πππ-πππ π<Schedule Change>
- We will reaccommodate any of our flights that are cancelled or significantly delayed due +π-π ππ-πππ-πππ πto bad weather etc. within 14 days before or after the departure date of the reserved +π-π ππ-πππ-πππ πflight. +π-π ππ-πππ-πππ π
- Please click the link provided in the email sent from AirExpedia within 14 days before or +π-π ππ-πππ-πππ πafter your original departure date and complete the procedure on our website. +π-π ππ-πππ-πππ π
- Unless there are special provisions in the applicable laws or regulations of the country +π-π ππ-πππ-πππ πwhere the ticket payment or refund was made, fares, optional services, and other fees +π-π ππ-πππ-πππ πwill be refunded in accordance with Air Expediaβs Conditions of Carriage. Air Expedia usually +π-π ππ-πππ-πππ πpays refunds in the currency used when the ticket was purchased, but refunds may be +π-π ππ-πππ-πππ πpaid in another currency in accordance with company rules.+π-π ππ-πππ-πππ π
- Please click the link provided in the email sent from Air Expedia and complete the refund +π-π ππ-πππ-πππ πprocedure on our website before the scheduled departure time of the reserved flight +π-π ππ-πππ-πππ πshown on your ticket.+π-π ππ-πππ-πππ π
- Please note that the period of time between the date when the refund procedures are +π-π ππ-πππ-πππ πcompleted and the date when the refund is actually paid into your bank account differs +π-π ππ-πππ-πππ πdepending on your payment method. For detailed information, please ask your payment +π-π ππ-πππ-πππ πservice provider. +π-π ππ-πππ-πππ π
| Payment method | Refund procedures |
| Credit cards+π-π ππ-πππ-πππ π | one to two months for the refund to be paid into your+π-π ππ-πππ-πππ π bank account.+π-π ππ-πππ-πππ π |
| Paypay/Kakaopay+π-π ππ-πππ-πππ π | one week for the refund to be paid into your bank +π-π ππ-πππ-πππ πaccount. +π-π ππ-πππ-πππ π |
| Promptpay *In addition to the Booking +π-π ππ-πππ-πππ πConfirmation email from +π-π ππ-πππ-πππ πus, 2C2P, the online payment agency with which we are +π-π ππ-πππ-πππ πaffiliated, will send you a refund +π-π ππ-πππ-πππ πconfirmation email within +π-π ππ-πππ-πππ π24 hours of your booking. | we will email you a refund request form.+π-π ππ-πππ-πππ π From: no-reply@2c2p.comγγγ+π-π ππ-πππ-πππ π Subject: Refund Form for Order Number +π-π ππ-πππ-πππ π When you receive the e-mail, please fill in the +π-π ππ-πππ-πππ πrequired information and click the "REFUND" button.+π-π ππ-πππ-πππ π *If you wish to have your refund made to a bank +π-π ππ-πππ-πππ πaccount outside of Thailand, you will not be able to +π-π ππ-πππ-πππ πfill out the refund application form. Please contact the contact center with your account information.+π-π ππ-πππ-πππ π |
In the case of air ticket changes or cancelation at the request of the customer for a flight +π-π ππ-πππ-πππ πthat has not been canceled or significantly delayed, it is not possible to transfer or refund +π-π ππ-πππ-πππ πtickets when the flight is canceled or significantly delayed.+π-π ππ-πππ-πππ π
+π-π ππ-πππ-πππ π
Tickets cannot be transferred or refunded if the reservation numbers are different, even in the case of connecting flights or round-trip itineraries.+π-π ππ-πππ-πππ π
The costs for alternative transportation and accommodations required, or could not be +π-π ππ-πππ-πππ πused, due to the cancellation or significant delay of a flight are not eligible for +π-π ππ-πππ-πππ πcompensation.
Tickets cannot be transferred to flights operated by other companies (including ANA or +π-π ππ-πππ-πππ πPeach flights)."+π-π ππ-πππ-πππ π
